Store, Search and Share Information

frenzINET intranets relational database application are the fastest and easiest way to store, search, and share information with colleagues around your office or around the world. Whether you're an accomplished database designer or a database novice, this powerful tool allows you to develop fully customisable solutions in minutes, not months. The application is fully integrated you're your intranet, creating one central home for all your critical business information. Use this application to build your own database from scratch or choose from our library of solution templates. Asset Manager Customer Relationship Manager CRM Issue Tracker Time Sheets

Asset Manager

The frenzINET intranets Asset Manager solution template is ideally suited for any organization or department needing to keep track of inventory or assets. You can use it to manage collateral materials or to keep track of computer and network hardware. It's even great for personal uses, such as documenting a book or recipe collection. The Asset Manager template comes complete with features that allow you to stay on top of any inventory issues you encounter: Record the purchase date and price of items. Display items by owner, category, or location. Look up items by serial number. Track service and warranty information using the Activity Log. View items from a particular manufacturer. Upload photos of each inventory item. Pre-defined views to allow you to display information by name, serial number, manufacturer, or location. This template is designed to get you started in a hurry. The entire database structure to manage, search, and view your information is already defined, yet you may customize the template at any time in order to meet the needs of your organization. This is true of all the solution templates described here. Change the names of fields, reorder fields, even add or delete fields and views as you see fit.

Customer Relationship Manager (CRM)

The frenzINET intranets Customer Relationship Manager allows you to manage your customer interactions to ensure the best possible customer service and support. You can use to record all customer activity, check a customer's service levels and make notes for follow-up, or keep track of job candidates as they pass through the interview process. The CRM template comes complete with features that allow you to stay on top of the status of your clients: Log all interactions with each customer. View contacts at a particular company. Search for contacts by name or by company. Record personal information like birthdays and anniversaries using the Activity Log. Organize contacts using customisable categories such as customers and suppliers. Record multiple e-mail addresses and phone numbers for each contact. Provide easy access to a contact's website. Pre-defined views to allow you to display information by name, company or title.

Issue Tracker

The frenzINET intranets Issue Tracker is ideally suited for your Customer Service, Technical Support, or Quality Management team, as it allows you to assign unique ID numbers to issues as they're reported, and then track their progress through to satisfactory resolution. The Issue Tracker comes complete with these features to allow you to stay on top of bugs, problems, or any open issues you encounter in your organization: Unique ID field - so each issue is assigned a unique tracking number Problem description field Priority field Problem status field Ownership responsibility field Pre-defined views to allow you to display information by status, due date, assigned owner, and problem type

Time Sheets

The frenzINET intranets Time Sheet is ideally suited for project teams, consultants, and workers whose time is billed to specific clients and accounts. You can easily track time spent on billable and non-billable projects, and keep a log for client reporting purposes. The Time Sheet template comes complete with these features to allow you to stay on top of project activities and billing: Track multiple pay rates (regular, overtime, holiday) Record time sheet information by project or customer Keep running totals of billings Activity Log to allow you to track conversations with clients, or keep notes on special project activities Pre-defined views to allow you to display time sheets by employee, project or date